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Service requests across all five NYC boroughs
PestShieldNew York City
NYC pest-service intake

Tell us what you're seeing.Get a scoped next step.

Request help with bed bugs, roaches, rodents, ants, or another pest issue. Share the property type, borough, and signs you have noticed so the request can be reviewed before service is scheduled.

Service request briefNYC / INTAKE

What can you report?

Bed bugs
Roaches / ants
Mice / rats
Commercial
01Property and borough
02Signs, rooms, and timing
03Contact details and availability

Submitting a request does not confirm an appointment or treatment price. Availability and scope are confirmed after review.

Homes & apartments
Commercial properties
Five-borough coverage
Scope before treatment
Our Services

Choose a Service by What You See

Choose the closest match for your NYC home or business. These details help describe the issue; an inspection may be needed to identify the pest and plan treatment.

Bed Bug Inspection & Treatment
Concerned about bed bugs in a bedroom or shared building? Describe what you found and where so an inspection can be discussed.

Useful details to share

  • Rooms and furniture affected
  • When you first noticed signs
  • Any previous treatment
View service details
Roach Control
Seeing roaches in a kitchen, bathroom, or food-service space? Note where activity appears and whether it involves more than one room.

Useful details to share

  • Home or business setting
  • Areas with repeated sightings
  • Nearby leaks or moisture
View service details
Rodent Control
Report mouse or rat sightings, droppings, or gnaw marks. Include the affected rooms and any gaps you have noticed around the property.

Useful details to share

  • Indoor or outdoor activity
  • Possible entry points
  • Apartment or building-wide issue
View service details
Ant Control
Ants returning to the same spot? Share where trails begin, which rooms they reach, and whether you see activity indoors or outside.

Useful details to share

  • Trail locations
  • Recurring activity
  • What the ants look like
View service details
Mosquito & Fly Control
Describe flying-pest activity around a yard, patio, roof terrace, or indoor space so the request can be matched to the property conditions.

Useful details to share

  • Type of space affected
  • Times of day with activity
  • Standing water you have noticed
View service details
Commercial Pest Management
For a restaurant, office, hotel, or retail property, include the pest concern, affected spaces, and access requirements in your service brief.

Useful details to share

  • Business and property type
  • Access hours and site contact
  • Documentation needs to discuss
View service details

Treatment options, preparation, pricing, and any follow-up terms need to be confirmed with a qualified professional before service.

Not sure what service you need? Start a service request and share what you have noticed. You can choose Other / Not Sure on the form.

How it works

From signs to a service plan

A practical intake flow that establishes the property, problem, and scope before treatment is scheduled.

01

Send the service brief

Share the pest signs, property type, borough, and the best way to reach you.

No appointment implied
02

Request review

The details are reviewed to understand the likely service category and what information is still needed.

Scope comes first
03

Confirm the next step

Availability, inspection needs, and pricing are confirmed with you before any work begins.

You approve the work
04

Schedule approved service

Once the scope is clear, coordinate a service window and any property-preparation instructions.

Clear preparation
Treatment recommendations depend on the pest, property conditions, and what an inspection finds.

Ready to Live Pest-Free?

Describe the pest signs, property type, and borough. We'll use those details to establish the right next step.